Frequently Asked Questions
Everything you need to know about your MOMO NAIL SUPPLY order and products.
How long does shipping take for professional nail supplies?
We typically process orders within 1-2 business days. Standard shipping within the continental U.S. takes 3-5 business days, while expedited options are available at checkout for urgent salon needs.
Are your gel polishes and monomers professional grade?
Yes, all MOMO NAIL SUPPLY products are formulated for professional use. Our gel polishes offer high pigmentation and long-lasting wear, and our liquids are MMA-free for safety and superior adhesion.
What is your return policy for opened beauty products?
Due to hygiene and safety regulations in the beauty industry, we cannot accept returns on opened or used liquids, powders, or polishes. Unopened items in original packaging can be returned within 14 days of delivery.
Do you offer bulk discounts for salons and nail technicians?
Absolutely! We offer tiered pricing for bulk purchases and a dedicated professional discount program for licensed nail technicians. Please contact our support team with your license details to apply.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Afterpay and Klarna for your convenience.