Returns & Exchanges Policy
At MOMO NAIL SUPPLY, we want you to be completely satisfied with your professional beauty products; therefore, we offer a 30-day return policy for unused and unopened items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization (RA) number.
Package Your Items
Securely pack the unopened products in their original boxes to ensure they are protected from damage during transit.
Ship to Our Warehouse
Affix the provided return label or ship via your preferred carrier to our returns department, ensuring the RA number is clearly marked on the outside.
Receive Your Refund
Once our technicians inspect the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing